Return Policy
Refund Policy
Terms of return/exchange of goods:
- The customer has the right to return/exchange the goods within 30 days of receiving them and get a full refund (except for the amount paid for delivery, if the purchase value was less than 50 EUR).
To exercise the right to return a product, the customer must fill out a return/exchange form. - When returning/exchanged, the packaging must be intact (items are returned in their original packaging). Returns/exchanges must be made with authentic labels.
- Goods are returned/exchanged to the following address:
- By courier to the following address: Mažeikiai district, Šerkšnėnai sen., Skuodiškės village, Žalgirio street 5, LT-89365, Lithuania.
- Omniva parcel machine: Mažeikiai RIMI parcel machine. Žemaitijos St. 38, Mažeikiai.
- LP Express parcel machine: Mažeikiai RIMI parcel machine. Žemaitijos St. 38, Mažeikiai.
- Contact phone number: +370 684 19399
- The money will be returned to the Buyer within 10 (ten) business days after the product is received by UAB "Eko.logiškas".
- The customer bears the costs of return/exchange.
Conditions for returning/exchange of defective goods:
- If you notice that the product is damaged or has defects, please contact us immediately by e-mail: info@masals.lt